You can delete your BrainBlocks Drop account and its data at any time, either from inside the app or by emailing us.
From the app
- Open BrainBlocks Drop and go to Settings.
- Scroll to the bottom and tap Delete account.
- Confirm twice. The deletion is immediate and cannot be undone.
You need to be signed in. Guest players have no account — their progress is stored only on their own device and is removed by uninstalling the app.
By email
Write from the email address associated with your account and include your player name. We aim to process requests within a few business days.
What is deleted
- Your sign-in identity (email address and authentication record).
- Your player profile: display name, coin balance, and entitlements.
- Your saved statistics: best score, best level, games played, and total lines.
- Your leaderboard entry.
All of the above are deleted immediately and permanently.
What is kept, and why
- Purchase records — we retain a one-way (hashed) record of purchases, which we are required to keep for tax and accounting purposes and which also prevents an already-redeemed or refunded purchase being reused. These records do not identify you after your account is gone.
- Anonymous crash and diagnostic reports — these are not linked to your identity once the account is deleted.
Purchases are handled by Google Play, not by us. Refunds are requested through Google Play, and deleting your account does not automatically cancel or refund a purchase.